Tips for building high-quality and accessible financial services apps

Posted by Joel Newman & Ashraf Hassan, Strategic Partnerships, Finance, Google Play

Millions of people around the globe have limited or no access to basic financial
services to enable them to manage their day-to-day finances. Mobile technology
can help bridge this gap by connecting historically underserved consumers with
high-quality tools to help them improve their financial health.

Often faced with an uncertain regulatory environment and/or a highly fragmented
financial marketplace, many developers struggle with building great app
experiences while also navigating this complex financial space. That's why we
recently worked with CFSI, the authority on consumer financial health, to create
the FinTech App Development Compass, a six-step guide for building high quality
mobile apps to make financial services more accessible on Google Play.

Below, we're sharing six tips to consider when building a financial services
app. For more, read the complete FinTech App Development Compass.

Tip 1: Know Your User

Understand who your consumer is and what difference your product can make in
their day-to-day life. What are their financial needs? How can your product
improve their financial health? How does your product fit within the context of
their financial lives?

Tip 2: Focus on Access

Responsibly expand access to your product. Consider how your product can fit
seamlessly into your users' routines. Consider your users' circumstances,
including that English may not be their first language and that they may be
using older devices with limited data plans.

Tip 3: Establish and Maintain Trust

Trust is at a premium in the financial space. Make sure you are developing
mutually beneficial financial solutions that deliver clear and consistent value.
Similarly, make sure you are using the latest security tools available from the
Android platform to secure your users' data.

Tip 4: Test and Iterate

Before releasing any product to the public, make sure it has been thoroughly
tested. From a financial perspective, be sure to measure the actual impact of
your product on users over time. From a technological perspective, be sure to
leverage Google Play alpha and beta channels for distributing apps before their
public release.

Tip 5: Drive Positive User Behavior

Drive positive consumer behavior through smart design and communication.
Leverage the Android platform tools like Material Design and notifications to
steer users toward positive action or take financial action at appropriate

Tip 6: Recognize the Value of Mutual Success

Remember that the best business models are win-win: If your users' financial
health improves, your company profits. Consider embedding financial impact and
technological tracking capabilities within your platform from the beginning.

For additional information, refer to the CFSI Compass Principles and get the Playbook for
Developers app
to stay up-to-date with more features and best practices that
will help you grow a successful business on Google Play.

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